City of Austin Development Services Department Fiscal Year 2023 Annual Report: New Beginnings


Welcome to the City of Austin Development Services Department’s (DSD) Fiscal Year (FY) 2023 Annual Report.
This year’s report focuses on New Beginnings, with DSD’s most significant milestones for this year marking a new chapter for the department. With new beginnings comes new opportunities, and in FY 2023, DSD continued to grow and evolve to better serve the Austin community. 

Collage of Development Services Department staff members performing various job functions like meeting with customers, inspecting buildings, and holding a press conference.

Who We Are

DSD is a team of almost 700 dedicated public servants committed to the safety of Austin's people, buildings, environment, and special events. This department ensures the safety of Austin’s built environment through review, permitting, inspection, and code compliance processes so that all structures and land uses are in compliance with local, state, and national codes and regulations. 

DSD’s collective efforts encompass diverse responsibilities, including overseeing construction, demolitions, renovations, property maintenance, licensing, and special events within Austin, all while prioritizing safety and sustainability. Together, we are building a better and safer Austin. 

Visit Us

DSD is located at the Permitting and Development Center (PDC), a multidepartment facility that opened in July 2021, offering a new take on the development experience, and complementing the growing range of virtual options that are now available for the Austin community. The facility has received several awards recognizing its environmentally conscientious design and operation, including becoming the first project in Austin to receive WELL Gold Certification. 
Permitting and Development Center three-story open foyer with rainbow colored tube art installation hanging from the ceiling.

FY 2023 by the Numbers

681 employees
$106.8 million budget
308 community events
12,566 site plan and subdivision reviews
36,034 building plan reviews
53,165 building and trade permits
374,307 development inspections
1,623 special event reviews
5,545 tree reviews
5,743 in-person appointments at the PDC
12,675 virtual appointments
702 interactions between the Development Process Team and community
36,485 development and code compliance service requests via Austin 3-1-1
47,869 webchat requests
5,544 DSD Code Connect interactions
29,191 code compliance investigations
86% residential voluntary code compliance rate
2,849 code compliance licenses

New Beginnings for DSD
DSD Director Jose Roig smiling for a portrait wearing a black suit with a gold rectangle pin on the lapel, white shirt, and baby blue necktie in front of a gray background.

Welcoming (Back) Director Roig

In January 2023, DSD welcomed back then-Austin Code Department Director José G. Roig as interim director. He was named the permanent DSD director in June 2023 by Interim City Manager Jesús Garza.   

Director Roig has worked in several roles here in DSD since starting with the City of Austin in 2007, including Building Official, Building Inspections Division Manager, Inspections Supervisor, and Commercial Inspector. These experiences have helped shape his vision for a cohesive, efficient, and responsive Development Services Department. 

Director Roig recognizes the importance of staying ahead of the curve on development, particularly given the pace at which Austin is growing. He continues to keep his finger on the pulse of building and code trends through his service as board member for the International Code Council. He is also active in the Building Officials Association of Texas, the Texas Fire Protection Association, the Code Enforcement Association of Texas, and the American Association of Code Enforcement.  

Code Compliance Joins DSD

Last March, DSD welcomed colleagues from the Austin Code Department as the two departments became one. The newly consolidated department continues to support building safety and the well-being of the Austin community by ensuring compliance with a variety of building codes and other City requirements.   

While DSD previously focused on managing the development and construction process from subdivision and site plan to occupancy, the addition of Code Compliance staff expands the department’s role to include enforcement after construction is complete and structures are inhabited.  Code inspectors respond to Austin 3-1-1 complaints regarding potential violations of the city’s health, sanitation, building and property maintenance codes, zoning and land use ordinances. Common violations include tall weeds and grass, deteriorating buildings and unsanitary conditions. The unit also oversees licensing for businesses such as hotels, rooming and boarding houses, and short-term rentals. 

DSD is now involved in every stage of the City’s development journey — from planning how to use the initial plot of land—to construction — to ongoing maintenance. 

DSD and Code Compliance staff mingling at the first meet and greet after the two departments merged.
Trees with fall foliage and bridges reflecting in the water of Lady Bird Lake with the downtown Austin skyline in the background.

Citywide Review of Site Plan Process

In April 2023, the City of Austin commissioned an independent assessment of the site plan review process. For context, a site plan is a detailed drawing of proposed improvements and construction on a lot. During a site plan review, City reviewers ensure the proposed plan meets all site development standards. The team conducting the assessment completed a series of surveys, workshops, and interviews with City staff and community members. After this, they mapped review processes, inventoried the technology used, and identified potential points of improvement for the employee and customer experience. 

City Council received a final report in August 2023. It detailed over 40 recommended initiatives to improve the efficiency and experience during the site plan review process. As FY 2023 ended, City staff began preparing for the intensive, cross-departmental effort to address these initiatives. Read through the end of this report to learn more or visit the Transforming Site Plan Review website.  

Responding to the Community's Needs

Piloting Artificial Intelligence 

Austin was the first U.S. city to collaborate with Archistar, an AI-powered property platform. The City explored the possibilities of using this technology to improve the building plan review process for the Austin community. Starting in August 2023, DSD staff tested this new technology with the Residential Building Plan Review team and demonstrated promising results over a three-month period. Archistar's technology uses artificial intelligence to assess planning rules and restrictions on land plots, creating rapid compliance checks to accelerate the design and building process. By automating routine assessments, DSD's experts can dedicate additional time for more complex reviews and offer additional consultation for customers. This initiative incorporates the use of new and improved technologies to reaffirm DSD’s dedication to support Austin's vision of a customer-centric, efficient, building plan review process.  

Demonstration of a Building Permit Compliance Assessment on a cell phone browser displaying parking regulations for a building plan on a plot of land.
Close up of a musician strumming a brown and black electric guitar, neck of a bass guitar midground, and a drummer sitting behind a drum set with a drumstick in hand with fog swirling around them.

Supporting the Creative Economy in Austin

In September 2022, the Austin City Council directed staff to explore opportunities to support the preservation, increase, and prosperity of live music and creative sector businesses, citing Imagine Austin’s emphasis on creativity as vital contributors to community character, quality of life, and economy. DSD’s Nightlife and Entertainment Services team supported an Economic Development Department-led effort to develop a land use definition for live music venues and create incentives and bonus programs to support them. This definition was adopted by the City Council into code in September 2023.

Preparing for High-Risk Code Compliance Cases 

The Code Compliance team created a threat assessment process in FY 2023, to better support interactions with community members with chronic code violations in high-risk situations. The team built a template and review process, which helps determine which steps to take and how to resolve challenging code compliance calls. This process provides Code Compliance Inspectors with additional tools in potentially dangerous situations and protects the safety of staff and the community. Safe de-escalation of high-risk situations continues to be a priority for DSD, and in FY 2023 the department funded a Social Worker position. This Social Worker will work closely with Code Compliance Inspectors to provide support and resources to community members experiencing trauma, financial difficulties, physical limitations, mental crisis, and other hardships while working through the code compliance process. By adapting its priorities and resources to the community’s changing needs, the Code Compliance team is building a compassionate and responsive code enforcement process.  

Code Compliance inspector wearing a black uniform shirt with black ball cap sitting in his stationary work truck with an ink pen in hand looking at a laptop mounted from the dashboard.
Members of the Public Project Review team standing outside of the PDC posing for a ground photo.

Public Project Review Team

This year, DSD officially launched the Public Project Review team, which will help the City and other public entities complete important capital and publicly funded projects faster and at a lower cost. This team offers a streamlined, multi-departmental development process for important public projects, such as a major airport expansion, Project Connect, the City's Corridor Program, Urban Trails, Austin Independent School District bond projects, Capital Improvement Projects, and Permanent Supportive Housing developments. This results in higher-quality public projects for Austinites, at a lower cost to taxpayers. Since launching a pilot program in June 2023, the team has managed 117 projects, and is continuing to grow. Over the next year, this multidisciplinary team of reviewers will continue to test new approaches during the review process and apply those lessons to benefit other cross-departmental reviews.  

Do I Need a Permit

In May 2023, the Development Process Team (DPT) launched the Do I Need a Permit? wizard. This interactive tool was built to mirror a meeting with the Development Process Team, with a series of questions and answers that result in advice on where to start and who to contact for help. At the end of FY 2023, the wizard had been used 3,514 times. The Do I Need a Permit? wizard provides expanded and accessible support for navigating the development process, helping residents and business owners take that crucial first step as they find out where to start on construction, renovations, and other improvements. 
Members of the Development Process Team standing in a conference room on both sides of the monitor displaying the Do I Need A Permit? webpage.

Website Improvements

In addition to launching the Do I Need a Permit? wizard, the DSD website had significant enhancements in 2023. City staff worked diligently to create a streamlined, mobile-friendly interface focused on accessibility and clarity for the Austin community. Updates in April 2023 included adding quick links and featured highlights on legislative changes, process changes, and DSD initiatives. In June 2023, the Service Center (now known as Building and Trade Contractor Services) landing page underwent a significant refresh as part of a departmentwide effort to build new forms and webpages to guide applicants through the development process.  

With over 140 webpages, DSD continues improving its website with new information, resources, and tools. In the next year, DSD is working to update the site plan, subdivision, residential, and commercial webpages.  
156,473 DSD homepage views in FY 2023

Affordability Programs

Affordable housing options for Austin's low- and middle-income residents continue to be a priority for City leadership. DSD played an instrumental role in supporting the City’s affordable housing goals in FY 2023, implementing regulatory initiatives intended to increase the addition of “missing middle” housing options and streamlining the development process for new and ongoing affordable housing developments.  

DSD also continued to adapt its review processes to help facilitate development of new housing options for residents experiencing homelessness. The Public Projects team now manages reviews for Permanent Supportive Housing (PSH) projects. These projects help residents experiencing homelessness transition to permanent housing. By using its collaborative process, this team can complete development reviews and permitting about twice as fast as typical site plan reviews. This means critical projects, like the 150-unit Cairn Point development in northeast Austin, can provide housing where it is needed most more quickly.   

By year’s end, DSD reviewers were working on projects that have the potential to provide more than 3,500 new affordable units in Austin. With faster processes and a commitment to continued improvement, DSD will continue supporting citywide goals and efforts for housing and affordability.    

Aerial view of a subdivision in Austin with streets, green trees, and rooftops

Utility pole snapped in half by ice on the lines with a gray sky and ice covered trees, grass, and street.

Winter Storm Mara and Emergency Permits

Winter Storm Mara struck the region in late January 2023, wreaking havoc on Austin's tree canopy, damaging structures, and testing the City's infrastructure. DSD immediately took action to provide information and services that helped residents begin to recover and restore their properties quickly and safely. This included attending winter storm recovery events, providing resources, and answering questions from the Austin community.  

In the weeks following the storm, inspectors completed hundreds of around-the-clock emergency inspections, with the majority focused on ensuring electrical repairs in homes met code requirements so power could be restored.  
Download Emergency Permits Flyer
Following the winter storm, the department expanded the Permits for Emergency Repairs webpage to feature resources for all types of severe weather. DSD also developed new emergency permit educational materials in four languages (English, Spanish, Chinese, and Vietnamese) and shared that information with area residents at community resource events. These resources will help ensure the community is well-informed on the emergency repairs process and prepared for the next severe weather event.  

Austin Center for Events (ACE) 

The Austin Center for Events (ACE) mission is to ensure that events are safe for attendees and workers. ACE representatives meet with event organizers throughout the event permitting process, well before their event date, to address potential safety issues and ensure event organizers feel supported. Over the course of FY 2023, ACE safely permitted 577 events.  

An important part of ensuring Austin’s events are safe are the City’s Public Assembly Code Enforcement (PACE) teams. These teams consist of representatives from several City departments, including the Code Compliance team at DSD. They can quickly and efficiently respond to address safety, code compliance and permitting violations at special events. PACE is especially important at events that have a large footprint and thousands of people in attendance, like Austin City Limits music festival and those that occur during Spring Festival Season. For example, PACE responded to a combined 260 incidents during the 2022 Austin City Limits music festival and the 2023 Spring Festival season. The breadth of knowledge on this team helps address a variety of safety issues related to temporary structures at an event, fire hazards, or problems with noise, alcohol, or security. The PACE team is ready to manage the safety of special event attendees in real time. 

City of Austin skyline at night with colorful fireworks reflecting off of the water with a crowd gathered at Auditorium Shores.
Click to access the ACE Event Tier Wizard
Street sign for the 300 block of E. 6th Street attached to a pole in the Historic District.

Safety in Entertainment Districts 

The Nightlife and Entertainment Services team continued to lead the Safer Sixth Street Initiative, first crafted by the City Council in 2021. The initiative takes a comprehensive approach to nightlife district planning, management, and safety through training, organizing public spaces and diversity of uses.  As part of that partnership with bar operators, the Safer Sixth team launched the Nightlife Establishment Training program in FY 2023. During the year the interdepartmental coalition offered two Active Shooter Response and Stop the Bleed trainings and one session on naloxone/overdose awareness. These trainings are intended to increase the number of individuals available to quickly respond to incidents that occur in the entertainment district. The Safer Sixth team plans to continue and expand these offerings in FY 2024, with a particular focus on the drink-spiking awareness campaign begun this year. 

Building Safety Education  

The foundation of DSD’s mission is to ensure that buildings are constructed safely. A fatal construction accident in March 2023 started a critical conversation about how DSD can educate construction crews and encourage construction site safety outside of our regulation of building safety. 

Safety reminders are always a part of pre-construction meetings and routine inspections. DSD building inspectors emphasize specific risks at high-rise construction sites, where high winds can create uniquely dangerous conditions if equipment and materials are not adequately secured. English and Spanish flyers were developed with simple but important reminders that can be hung on safety boards at construction sites. When weather forecasts predict high winds or other hazardous weather conditions in the Austin area, the department sends notifications to active building permit holders to increase awareness. 

DSD reinforces those messages yearly in May as part of its Building Safety Month campaign. These safety reminders will continue to be an important part of DSD’s role as a leader in building safety at home, at work, and throughout the community. 

A woman wearing a hard hat and safety vest over a black shirt standing next to a man wearing a ball cap and maroon shirt, both pointing at something out of view on an active construction site. Click to visit Construction Site Safety Resources webpage.
Flat top wooden picket privacy fence with crepe myrtle trees in front of the fence and homes and a pergola behind the fence.

Safe Fencing

In July 2023, the Austin City Council adopted new Safe Fencing Regulations. These regulations, which were developed with the feedback of the Austin community, were in response to the danger fences with spikes and gaps present to children, pets, and wildlife. The ordinance established new Code requirements, prohibiting certain fence designs that increase the risk of injury. 

Most new fences on residential properties will need to follow these new guidelines, which are outlined on the Fencing Regulations webpage. These new regulations are designed to ensure fences around Austin homes and businesses are safer for everyone.  

Voluntary Code Compliance

The goal with any code compliance case is to achieve voluntary compliance, meaning the issue is resolved upon notice from the City, without enforcement action or penalties. The Code Compliance teams work with property owners and representatives to explain violations, offer potential solutions, and provide reasonable timeframes to address dangerous and unsanitary conditions for people, pets, and the environment.   

In FY 2023, 86% of code violation cases for single and multi-family residences were resolved following the initial notice from the City. This voluntary compliance rate is a direct result of the relationship-building and education led by Code Compliance Inspectors on a daily basis.   

Code Compliance officer looking at something in the distance with a white City vehicle with red and green flashing lights on parked on a dirt driveway in the background.
Uniformed Code Compliance inspectors sitting around a table in a conference room.

Fair and Equitable Enforcement of City Codes  

If a code violation does not get resolved in a timely manner, Code Compliance inspectors escalate enforcement through quasi-judicial processes. These include Administrative Hearings, the Building and Standards Commission, Municipal Court, and District Court. In 93% of cases that were escalated in FY 2023, property owners were determined to be responsible for resolving the code violation(s) and were required to pay penalties and fees associated with enforcement. This high rate reflects the comprehensive cases built by Code Compliance Inspectors and reviewed by Administrative Hearing staff. 

Building Inspections

Recent efforts to streamline inspections, simplify scheduling, and build staff expertise positioned the Building Inspections teams for increased success in FY 2023.  

This year's primary training goal was to empower inspectors in the field. This effort included added training and incentives to earn new certifications. With nearly 80% of inspectors in their jobs for less than three years, professional development efforts focused on adding skills for new inspectors and leveraging existing knowledge for tenured staff.  

As team coordination improved, inspections became an extension of the plan review process. Building inspectors worked closely with customers and building plan review teams to interpret drawings and close the gaps between building plans and the structures they inspect. This collaboration helped customers complete inspections for complex projects more efficiently.  

Building inspector wearing a safety vest checking the plumbing under a sink with white cabinets in a white bathroom.
Metal trailer piled with trees and brush with a black net over the top.

Private Waste Haulers

In March 2023, the Code Compliance team launched a citywide education campaign about annual licensing requirements for private waste haulers. Private waste haulers collect, remove, or transport rubbish, tires, construction scraps, and organic compost such as tree limbs or yard debris for a fee. Licensing ensures that vehicles and accessories used for operations are appropriate for the load(s) carried and that operators are adequately insured. 

In total, DSD expanded the number of waste hauler licenses issued from 86 at the beginning of FY 2023 to 146 – an approximately 70% increase. Encouraging continued licensing improvements will help ensure that private waste haulers operate more safely in Austin. 

Code Compliance inspector wearing a black uniform shirt out in a field writing on a clipboard.

Rebranding Code Connect to DSD Code Connect

DSD Code Connect is a service that expanded from the Austin Code Department to all of DSD after the March 2023 department consolidation. The team facilities DSD's development and code compliance-related service requests and phone, email, and web inquiries from residents. The team ensures that inquiries are documented and routed to the appropriate team for follow-up. In FY 2023, DSD Code Connect logged 5,544 total interactions.   

The DSD Code Connect team covered development-related inquiries starting the second half of FY 2023. Records reflect 9,159 development-specific inquiries, including 4,821 DSD follow-up service requests, 2,027 inquiries about environmental inspections and enforcement, and 2,311 contacts related to outdoor commercial venue music. This team provides timely and knowledgeable support, and these resources will continue to evolve with the department’s needs. 

Customer Experience

One of DSD’s most significant and measurable customer service improvements in FY 2023 was a reduction in turnaround times for Intake and Service Center processes. In May 2023, the Intake teams reduced the time applications are in the queue to one business day. The former Service Center, now known as Building and Trade Contractor Services, also reduced the time requests are in the queue, completing most processes within two business days, compared to as many as six days the previous year. 

A series of behind-the-scenes process improvements, better coordination with partner departments, and a focus on staff training and development all contributed to improved performance overall.  In the coming year, the Customer Experience teams will continue to improve services to make the development process easier and clearer for the diverse Austin community. 

Smiling staff member with long brown hair wearing a black shirt with the phone in her left hand sitting at the reception desk in the PDC in front of her laptop and monitor.
Three youth volunteers wearing matching dark green shirts in a wooded area sitting on grass just finished planting a tree.

Educating the Community About Trees

In August 2023, the Urban Forest Program continued its dedication to preserving and educating the community about Austin's trees by launching the Tree Canopy Storymap, an online platform assessing canopy distribution across income levels and land uses, aligned with Austin's goal of 50% canopy cover by 2050. Currently, the City of Austin proudly maintains a 41% canopy cover. In FY 2023 alone, DSD preserved 480,596 inches of tree canopy. That is about the same distance as walking from the Permitting and Development Center to St. Edwards University (about 7.5 miles). Resources like the Tree Canopy Storymap support DSD’s dedication to nurturing a deeper connection between the community and nature. Through its various educational program and events (like the annual Roots & Wings Festival), DSD’s tree team is committed to inspiring, educating, and empowering, ensuring that the legacy of Austin’s urban forest thrives for generations to come.  

Community Engagement

This year presented many changes for the City, and DSD prioritized engaging directly with community stakeholders on the issues that would affect them most. Whether it was the relaunch of bi-annual stakeholder meetings, engagements on code changes, joining neighborhood meetings or tabling at community events, DSD’s engagement team had a full and diverse calendar. In total, the DSD team attended 308 community events, representing countless hours of investment into education and outreach.   

The Neighborhood Assistance Center (NAC) also conducted extensive outreach to the 539 neighborhood groups that are a part of the Community Registry, a self-registered database of neighborhood and community groups who sign up for development-related notifications. Outreach efforts focused on ensuring Community Registry content is up to date and education on the services provided by the NAC. These activities support more effective communication with Austin’s neighborhood groups and broader awareness of DSD’s neighborhood-centric services. 

Staff member in khaki uniform shirt with patches and a badge with a colorful flyer at a community outreach event.
Collage with 3CMA Savvy trophy honoring creative marketing and communications for the Building Connections e-newsletter displayed at the end of a table on top and, on bottom, 11 Gold MarCom Awards lined up on a table.

Excellence in Communication 

DSD received four national awards for the work of its communications team in 2023. These awards highlight the team’s high-quality communication and support the department’s outreach to the community.  

Savvy Awards 
Building Connections won a first-place award in its category for e-newsletters from the City-County Communications & Marketing Association (3CMA). Austin Code’s FY 2022 Annual Report was also recognized by 3CMA with an Award of Excellence. 3CMA’s Savvy Awards competition honors excellence in local government communications and is judged by local government professionals and individuals from professional, consulting, and academic communities across the country. In 2023 there were more than 875 entries in 38 categories.  

MarCom Awards 
The department received a 2023 International Gold MarCom Award for the Austin Code’s FY 2022 Annual Report. Additionally, the department secured an honorable mention for a web video on Building Code Inspection Basics. MarCom Awards are administered by the Association of Marketing and Communication Professionals (AMCP) and recognize and honor excellence in marketing and communications while recognizing the creativity and hard work of industry professionals. The winners were chosen from more than 6,500 entries from corporate and educational marketing and communication departments, advertising agencies, public relations firms, design shops, production companies and freelancers throughout the United States, Canada, and several other countries. 

What's Coming in FY 2024

Updating Regulations

During the 88th Texas Legislature in 2023, state lawmakers adopted over 750 new laws. Several of those laws directly impact the development process, creating third-party review and inspections, new permitting regulations, changes to the subdivision process, and parkland dedication. Throughout 2024, DSD will continue to adapt its processes as staff and applicants work through the impact of these changes.  

The City of Austin is also focusing on updating development regulations to support the City’s goals surrounding safe, sustainable, and affordable development. The City Council recently passed phase 1 of the “Home Options for Middle-Income Empowerment” (HOME) Initiative. These amendments to the Land Development Code (LDC) unlock more opportunities for different housing types and increase housing supply within the Single-Family zoned areas of Austin. In Spring 2024, the City Council will consider code amendments that support development around Project Connect and address housing capacity and affordability citywide. DSD, Austin Fire, and Austin Energy are also working to adopt updates to Technical Codes in 2024, which will include the latest local, national, and international regulations to the International Building, Residential Property Maintenance, Energy Conservation, Fire, Swimming Pool and Spa, and Uniform Mechanical and Plumbing Codes. To ensure these code updates meet the community’s needs, your feedback and engagement is a critical part of the process. Sign up for DSD’s email list to learn more and participate.  

Inside foyer at Austin City Hall showing three levels with stairs, bridges, sculptures, and built out of a mix of stones, metal, and glass.
View of a tablet screen over the shoulder of a man wearing a khaki uniform shirt with a patch on the shoulder.

Technology Improvements

Technology improvements are necessary to continue adapting to the needs of the Austin community. In FY 2024 two important technology upgrades are being made that will support the department and the development process. The first is upgrading the ProjectDox software currently used for electronic plan review by a small number of DSD divisions. Most of the teams at DSD will begin using an upgraded version of the software, which will provide an improved customer experience and allow for more efficient document sharing and communication.  The second change is Communication and Technology Management’s (CTM) launch of a new software for the Austin Build+Connect (AB+C) Portal. This upgrade will add a more modern look and feel and provide the reliability and support needed to meet portal users' needs. This is the first in a larger, multi-year citywide project to replace the AMANDA permitting software.

After the success of the Archistar pilot in 2023, DSD will continue to explore AI tools and opportunities to support a more efficient development process. Currently, DSD is exploring opportunities for a new chatbot, which will be able to comprehensively search hundreds of webpages and produce accurate answers for community members in seconds. DSD is also evaluating the use of AI for the completeness check process and formal site plan review process. These tools could be implemented to improve efficiency and allow staff to focus on areas that require in-depth subject matter expertise. By exploring new technologies, DSD is opening the door to new opportunities to enhance both the staff and applicant experience through the development process.  

Transforming Site Plan Review 

In FY 2023, the groundwork was laid for a transformation of site plan review in 2024 with a report that outlined over 40 improvements to the site plan review process. To create an environment that will produce rapid and transformational change, cross-departmental teams were formed, focused on rapid implementation of 45 different initiatives that aim to dramatically improve the site plan process experience in the City of Austin. As of the time of this report’s publication, three initiatives have been completed, and many more are on their way to completion or working on launch of betas and pilot programs. While 2024 will focus on producing measurable changes to the site plan review process as a result of these initiatives, the Transforming Site Plan Review Initiative marks a new era for the development process in Austin. 
Aerial view directly down over a skyscraper construction site in downtown Austin with a crane and various construction equipment with other cranes and active construction sites nearby.

Even with the new beginnings, DSD remains committed to building a better and safer Austin together. Stay connected with us throughout the year by subscribing to our monthly newsletter, Building Connections, and follow us on FacebookTwitter and Instagram.